Improving the customer experience is a key goal for operators seeking to increase and maximize revenues. Content discovery and personalization systems enable a customized experience, designed to engage the viewer to stay longer, and to purchase and consume more content.
The right recommendation must be offered at the right time, from both the customer’s and operator's point of view, and support a wide variety of use cases, content types, business models and content sources.
Since a satisfied viewer will stay longer, and purchase and consume more content, improving the customer experience is a key goal for operators seeking to increase and maximize revenues. Content discovery and personalization systems need to support a wide variety of use cases, content types, business models and content sources. The right recommendation must be offered at the right time, from both the customer’s and operator's point of view.
COMPASS is an innovative, field-proven, content discovery platform that empowers subscribers and operators to fully benefit from the interactive and content-rich world of personal TV. With COMPASS, subscribers obtain personalized recommendations that enable them to find desirable content quickly and easily. Based on a blend of sophisticated content discovery algorithms, personalized recommendations are offered to drive additional purchases.
With COMPASS, providers can easily manage subscriber profiles, social networks, live and on-demand promotions. Extensive reports are designed for on-going status monitoring and business optimization.
COMPASS makes TV viewing fun, easy, personal and proactive. The built-in social discovery capabilities, transform TV into a personalized social platform for sharing content recommendations and interacting with friends and family.
COMPASS enables operators to offer a whole new world of content for subscriber enjoyment, building customer satisfaction and promoting loyalty. By bringing subscribers closer to the content they really want, operators differentiate themselves in the market and enjoy new and increased revenue streams.
A flexible, state-of-the-art content discovery solution, COMPASS can be accessed on any device – whether TV, PC or mobile handset.
COMPASS works as part of the content service provider’s head-end, COMPASS can be fully integrated with any service delivery platform/middleware solution. It continuously collects usage data, which serve as the basis for recommendation generation.
COMPASS provides display a selection of content recommendations that is uniquely tailored for each viewer based on his or her profile, preferences and usage behavior across all devices.
COMPASS covers all the different content types which are available on TV today: Live events, singular programs, TV Series, movies and web-shows.
COMPASS personal recommendations are based on:
Content search & explore
COMPASS, Content Discovery Platform provides operators with a full set of content discovery functionality for any device - TV, PC, tablet or smartphone.