With the launch of new TV platforms and services, the competitive pressure among Content Service Providers is increasing. In this highly competitive environment, time-to-market, resource productivity and business focus are key for the Providers.
The complexity of the pay TV platforms, and the content protection system in particular, requires the Providers to have internal experts who can manage the subscribers’ rights efficiently (bandwidth saving, fast delivery of entitlements/rights) and manage potential intrusion for piracy purposes.
Providers that want to concentrate on their core business may look to outsource the ongoing management of key business enablers, like content protection systems. This gives them complete peace of mind.
With this in mind, Viaccess-Orca’s CA/DRM system - be it broadcast, IPTV or OTT - are available as a service hosted and managed by Viaccess-Orca.
The service consists of hosting, monitoring, maintaining and setting the parameters of the subscriber authorization system (SAS) and the DRM licenser, part of the operator’s CAS/DRM platform. VO assists the content service provider with the optimization of the rights management and guarantees the implementation of the subscribers’ rights as requested by the provider.
In this case, the provider limits the number of customer complaints and maintains their satisfaction.
Viaccess-Orca manages the rights process from three angles:
VO provides its clients with monthly statistics and dashboards including such information as hosting service availability, total number of requests, and customer figures per commercial offers.
In addition to the conditional access system, VO may also host and maintain the provider’s subscriber management system (SMS). In this case, the provider operates its SMS through a remote, secure access.