Articles
VO Subscriber Management System (SMS)
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The challenge
A successful pay TV service depends on the definition and management of the commercial packages, customer subscriptions and access rights. As the business evolves, new packages need to be developed, TV channels added and advanced features, such as on demand content or multi-room access, need to be supported.
For content service providers, the subscriber management system (SMS) is a key business enabler. It needs to have the flexibility and scalability to support the current commercial offering and customer base while providing a straightforward growth path.
In this highly dynamic market space, providers need the right tools to help them optimize their offering and monitor key business indicators like subscriber base growth and subscription activity. For this reason, the SMS should offer clear, readily accessible marketing data and usage statistics based on customer and service criteria.
VO Subscriber Management System (SMS) is an entry-level Subscriber Management System enabling content service providers to setup and manage their business. With a distributed, web-based architecture, the system can be easily integrated to third party systems, such as billing systems. With an extensive API, it is fast and simple to import or export data as required.
VO SMS is scalable enabling providers to easily support their growing customer base. With a flexible, customizable interface, VO SMS is easy to deploy, simple to use and can be easily accessed through the internet.
VO SMS offers providers powerful content protection as part of a fully integrated solution with VO’s conditional access platform. The complete solution can be installed and operated in a single location. This approach enables content service providers to launch services quickly and efficiently while minimizing resources.
- Launch – VO SMS enables content service providers to define and manage commercial packages, customer subscriptions and access rights.
- Optimize – Marketing data and usage statistics enable providers to monitor key business indicators like subscriber base growth and subscription activity and improve performance.
- Secure - VO SMS offers providers powerful content protection as part of a fully integrated solution with VO’s conditional access platform.
- Grow – The web-based platform is easy to deploy, simple to use and scalable to support a growing customer base.
- End-user management
- Contracts
- Commercial options
- Smartcard data
- Subscription administration
- Create, modify and delete customers’ rights
- Commercial package management
- TV channels packaging
- Business models
- Comprehensive reporting based on requests and actual results
